Store

In addition to using the gallery the photos to purchase items from the store, currently, users can upload their own personal photos as well. They can use these photos to design items in the store and you would still receive your set profit from those sales.  You can disable the user’s ability to upload their own photos to the store if you would like. Select Settings from the main dashboard.

Pic-Time supports the design process of albums within the store, straight from the gallery. If you wish to do your own design we support it through the proofing and printing so that your client will have all his communication in one place. Proofing: The album proofing tool (located in the workflow tab) is an efficient tool for photographers who design their albums outside of Pic-Time, with software such as SmartAlbums and Fundy.

When a gallery visitor is customizing their album for the first time, they will be prompted to start with a pre-designed album or a blank layout. The pre-designed albums are created by Pic-Time, using an algorithm that tracks the client’s photo interaction (downloading, favoriting, sharing, etc.) and the color patterns of each image. The photos with the most interaction are grouped with similar photos of similar color pattern and arranged in the album design.

The aspect ratio of a printed photo is defined by the ratio between the width and height of the print, image or screen. It describes how square (1:1) or wide (16:1) an image is. It is important to understand aspect ratio when designing products in the store and approving orders before production. Prints come in various sizes and some prints may have a smaller aspect ratio than the ratio of your DSLR camera.

When an order is shipped from an international lab, the packaging includes a commercial invoice (or Pro Forma) for the order for duties & taxes purposes. The commercial invoice includes the price the recipient has paid. The only exception is Loxley Lab - they display the production cost price of the order (this is expected to change).   The recipient of the package is responsible for any duties & taxes for their order.

1.Where is my lab located vs the currency they offer? Due to Brexit, orders shipped between the United Kingdom and countries within Europe may be subjected to duties and taxes. Please be aware of your print lab location when you are choosing your print lab in Pic-Time. Some print labs within Pic-Time work with a certain currency, however, they’re located in a different country. Here’s a list of labs that work with a certain currency and their location: 

Pic-Time has integrated a curated selection of products from various labs into the photographer’s store. Most products from the labs are also offered in their product catalog. Some products are exclusive to Pic-Time and are only offered through the Pic-Time site. Below is the name of the items how they appear through Pic-Time and the comparable items from the lab. Download a full break-down here.

When you create a custom product in your Pic-Time store, you can add a custom form with a variety of fields to collect information from the buyer. This can help you gather important information from your client in order to complete their purchase. For example, you can add a custom product for a session and collect information from your client that you would need to finalize their booking.  This form will be displayed within your custom product, and it will need to be filled out by your client before they add it to their cart to complete their purchase.

Before an order is sent to production, you can add a hold period so you are able to review the order and make adjustments as needed. The hold period allows you to make sure that the crop and selections of the photos are correct. You can adjust the settings so certain products in the store do not require to be held, such as image downloads. If an order consists of products that are on hold and products that are set to skip the hold, the whole order will be held until approved by the photographer or until the holding day period has been reached.

Each photographer is able to add an estimated tax which will be displayed for all items in the store editor while the client is choosing/designing their products. This estimated tax allows for better transparency to what the final product cost will be. The estimated tax is removed once the client inputs their shipping information in the cart. During this step, the estimated tax is replaced with the calculated, final tax amount.

In addition to offering an array of items in the store, Pic-time allows photographers to add their own custom products. The custom products are required to be self-fulfilled with payment self-collected by you, and you can even automate the self-fulfilled orders by automatically sending the product files directly to your lab. To learn more about order automation click here. Adding Custom Products First you want to make sure that you are collecting payments by you (the photographer) in your store settings, and to do that, please follow these steps.

The store system allows the payment to be collected by: Pic-Time (default)  The photographer (not available on the Free Plan) Payment Collected by Pic-Time When the photographer chooses to have the payment collected by Pic-time, we take care of everything relating to sales tax and payments. The appropriate sales tax from each order is collected and filed by Pic-Time. The net positive profits (total amount paid by the client minus the production and shipping cost) from sales made in the store are deposited into the photographer’s PayPal account on the 1st and 15th of each month as long as

When having multiple price lists available in the store, a photographer is able to select which price list to apply to each individual gallery. The client accessing the store through their gallery will see the prices from the designated price list chosen by the photographer.  Assigning Price Lists Select the gallery name from the main dashboard.  Click on the Gallery Setup tab. Then select the drop-down menu under Price List and select the price list you would like to apply.

Each self fulfill product in the store can be configured to be automatically sent to another recipient after the order is placed by the client. This helps create a smoother workflow for the photographer. The automation tool is ideal for:  -Sending the order JPEG files to the lab  -Setting up high-resolution packages (via the custom product feature) for the storefront and sending the JPEGs to the client after purchase (available for custom products only).

Using Stripe is one of the ways you can collect payments in your gallery store. By connecting stipe, you will be able to collect iDEAL payments from your clients. First, you must configure your store to collect payments using your Stripe account. Then, make sure that you choose "Netherlands" as your country under your account settings.  First, enable iDEAL payments in your Stripe account. Go to Stripe > Payment Methods > Select iDEAL.

You can sell photos through your gallery setup tab, or you can create a custom product(s) for selling photos in the store. The custom products will show up in the gallery store, where your client can choose between all photos, individual photos or even photo packages. In this tutorial, we will go over how to create these custom products and automate them so the client gets the photos automatically after their purchase.

When you create a new price list, you can set to automatically assign your preferred lab(s) to your products and choose one of Pic-Time’s pricing presets. In this tutorial, we will be showing you how to do that. To get started, click Settings from your main dashboard.  In the Store Pricing tab, click Edit Price Lists.  Click +Add More.  Name your price list and then select your lab priority (note that a default selection is already set based on your business address).

When you create a custom product in your store, your uploaded product image will be displayed as the tile in the gallery store. You can personalize this tile, by adding your client’s gallery photo in the product image through our algorithm that picks your client photos automatically. In this tutorial, we will be showing you how to define the space in which your client’s photo should be displayed within your custom product image.

Each photographer can control prices in their store. At any point, the photographer can access prices and the price list can be downloaded onto a personal device. The download function can be used an unlimited amount of times. Please note, tiered structured pricing may need to be reviewed manually. Download Price List Click Settings from the main dashboard.  In the Store Pricing tab, click Download. The pricing sheet is downloaded as a CSV file and can be opened with programs such as Excel, Numbers etc.

The product store tiles display your gallery photos as examples - these photos are picked by our algorithm that tracks which photos your client is interacting with (favoriting, downloading, sharing, enlarging). This way, each one of your clients will have a unique gallery storefront preview with photos that resonate with them.  When you first send the gallery to your client (and before they have a chance to view the photos) you can greatly influence this algorithm in the galleries by favoriting 6 photos.

Pic-Time users on a paid plan are able to self fulfill any of the products offered in the store or their own custom products. The client is able to design items in the gallery store and place their order. When items are being self fulfilled, the photographer is able to download the order and print it to a lab of their choice outside of Pic-Time. The system allows the orders to be marked as shipped and gives the photographer full control over pricing their shipping rates.

Pic-Time allows you to conveniently review and edit the client’s cart. When gallery visitors browse the gallery, they may make a selection of different products and place them in their carts. The cart review feature allows you to review the items in the cart and make edits as needed.  Reviewing & Editing Carts Click Sales & Automation from the main dashboard.  Select the Carts tab on the left-hand side.

You can sell high-resolution digitals in your gallery by using the gallery settings (the products will show in the gallery and in the store) or you can create separate custom products that will only show up in the store. In this tutorial, we will go over how to set-up high-resolution downloads using your gallery settings and show you the purchasing process in the gallery. First, enable the High-Res Downloads in your store by going to Settings.

Tiered pricing allows a photographer to sell the collection of all of the high-resolution images from the gallery at a fixed price, or create multiple pricing packages for high-resolution downloads. Setting up Pricing To get started, click on Settings from the main dashboard.  In the Store Pricing tab, hover over Sell High-Res Downloads and click on Edit Price. Mark the Tiered Pricing box and select Edit Tiered Pricing.

The print labs display the product cost in their own currency through your settings, but the prices in your store are displayed to the client in the selected store currency (which you set in your store settings). Prices, costs, and your profit may change with the changing exchange rate.   To allow flexibility, there are two options on how you can handle your store prices: By Default: The store prices are set in the lab’s currency in your settings but convert for your client’s display, therefore the price will fluctuate based on the current exchange rate but your profit will remain constant.

When items are ordered in the store the clients pay the shipping cost when placing their order. The shipping cost can be managed for any of self-fulfill items. If the items are fulfilled by any of the labs integrated with Pic-Time, the shipping rates are set by the lab via the Pic-Time system. On any occasion, the photographer is able to offer free shipping to the client. They can do so by selecting to cover the shipping cost in their store settings.

The sizes of items in the store can be presented in either the Imperial System (inches) or the Metric System (centimeters). For newly registered accounts, the default settings will be set according to the country listed on the account.  When switching from inches to centimeters, the prints will be offered in new, standard sizes in centimeters (so sizes can be presented in whole, round numbers) and the sizes in inches will be omitted from the store.

Pic-Time supports the design process of albums within the store, straight from the gallery. For those who are looking for different designs, there's a way to integrate it into the system so that your client will have all your image communication in one ecosystem.   If you would like to use your custom designs for album purchasing through the gallery store, there are two ways to upload them. You can upload the spreads in a separate scene or in the store designer tool.

When a client submits their selection request or makes a list of likes, you can use this list to design items in the store. The list of likes is visible to every user accessing the gallery. The client selection is visible to the main client and the photographer only.  Begin by accessing the gallery store by clicking on Preview Gallery. Click on Shop to access the gallery store.

You can compare shipping rates for any of the items in the store. The shipping rate is dependent on the lab, shipping address and items in the package (weight). Most labs integrated with Pic-Time use a tracked courier service to provide the outermost customer service to your clients. You can check general lab shipping locations here. Shipping Calculator    Click Settings from the main dashboard. Then go to Store Pricing.

With the custom product feature, you can create your own products for the store including digital products. Digital products can be set up to be delivered digitally (which will omit shipping charges and a relevant tax rate for digital files) and the JPEG files can be automatically sent to the client. This tutorial will explain how to create custom digital packages, use the photo selection tool and use file automation for JPEG delivery.

When selling packages of downloads (I.e. the first 10 images for $100, a package of 20 images for $150.. etc.) you will want to create tiered pricing for high resolution downloads in your online store. For a guide on how to sell the whole gallery at a fixed price click here.  Setting up Tiered Pricing Click on Settings within your main dashboard. Click on Store Pricing and hover over Sell High-Res Downloads and click on Edit Price.

When the store payment is collected by Pic-Time, profits from sales made in the store are deposited into the photographer’s PayPal account on the 1st and 15th of each month as long as: the total profit amount is over $20 the sale was made 7 days prior to the deposit date your account information has your PayPal email, address, phone number, Name on Invoice and Tax Number  A 1099 form is sent to you at the beginning of the year to report the sum of profits made from your store sales for the previous year.

When an order is placed in the store, the high-resolution files are used to process the order through production. If the high-resolution files are not available, the order will not process in production. The high-resolution files may be missing because the photos were deleted after the order was placed or because the high-resolution versions didn’t finish uploading to the gallery. You will receive a warning in the store if the high-resolution photos are not available.

When a client places their order, they use the photos from the gallery to order items from the store. If needed, you can send the order files to your client automatically (available on Self-Fulfill products only) or manually. The JPEG files are delivered in a zip folder via an email to the recipient. Sending Order Files Click Sales & Automation from the main dashboard. Click the Orders tab and select the order from which you would like to send the JPEG files.

The store pricing settings allow for the Photographer to have full control over their own pricing/profit margin. They can set the pricing by a percentage for all products through the pricing markup feature and/or adjust pricing for each item individually.  To begin, click on Settings from the Main Dashboard. Pricing by a Percentage - Pricing Markup You can add a mark-up to your cost price or to your current store price.

The photographer has full control over pricing and fulfillment in the store. They are able to choose a lab integrated with the Pic-Time system to fulfill the orders made in the store or to choose to self-fulfill orders outside of Pic-Time for each individual item and size.  Choosing a Lab To choose a lab, begin by clicking on Settings from the main dashboard.  Under the Store Pricing tab, hover over an item in the store and click on Edit Price.

When an order is placed in the gallery store and integrated with one of the labs partnered with Pic-Time, the lab will produce and ship the order to the address provided during the ordering process. You can request that the order is shipped to the address associated with your photographer account, instead of the client’s address. You are then assuming the responsibility of re-shipping the order to the client. 

The quick add feature is located in the store. This feature allows you and your clients to add their photos to their print selection in a quick and easy step. You can utilize this feature to add all photos from the gallery, or certain selections such as favorites or all photos from a specific scene. This tutorial will go over how to use the “quick add” feature in the store and add your favorites, scenes or all photos from the gallery.

This article provides information regarding order packaging, order tracking, and the shipping calculator. You can view general lab shipping locations here. When a client places an order, they will be presented with the shipping cost for their specific order. The shipping rates are calculated by Pic-Time in conjunction with the shipping rates set by the printing lab(s) relevant to the product(s) in the cart. When the products in the cart are shipped from multiple labs, the shipping charges from each participating lab are combined.

The way sales tax is calculated and collected dependson who collects the payment in the store. There are two store payment collection processes:  Payment collected by Pic-Time (default) Payment collected by the photographer Payment collected by Pic-Time When you create a Pic-Time account, store payments are collected by Pic-Time by default. In this case, we take care of everything pertaining to payments and sales tax. Sales tax is calculated in relation to the registered business location of Pic-Time (California) and the regulations of the state (not the location of the photographer).

Tiered pricing can be added to any of the items in the store. This pricing structure is designed to deliver a quantity discount when a higher quantity of items is chosen. To increase clarity during the shopping experience the quantity discount is displayed in the store while the clients design and pick the items/photos to purchase.  Photographer Tiered Pricing Setup  Click Settings from the main dashboard. Go to Store Pricing, hover over the item, and click Edit Price.

Backing up your price list (previously all products were enabled) If you have all of the products previously enabled within a certain product group (for example, all sizes are enabled for prints), you can simply disable the product by unchecking it. The system will save all of your settings, so when you enable the product back, your prices will display as they have previously. NOTE: It is important that all of the items under the specific product were enabled previously.

The gallery store offers a variety of types of prints and sizes. Your client is able to choose to add a white border to their prints. The white border varies depending on the size of the print- when printed by one of the integrated Pic-Time labs. Below is a break-down of the border size relative to print size.  0.25" border for print sizes up to 12x18” 0.5" border for prints ranging between sizes 16x20” to 30x40”

Various album cover options are offered by labs integrated with Pic-Time. The options are displayed as color swatches in the album designer tool. All color options are specific to the chosen fulfiller lab. To review the colors offered by labs, click here. 

Pic-Time's premade pricing presets are created for use on new or existing price lists. In this tutorial, we will go over how to apply these presets to existing or new price lists and the properties of each preset.  Apply Preset on Existing Price List To apply a preset on an existing price list, click Settings from the main dashboard.  Then select the Store Pricing tab and click on Markup & Presets.

Every once in a while, a partnered print lab updates its prices within Pic-Time. You can adjust your automatic Price Change Policy to decide how it will affect your prices when the lab increases their cost prices. By default, the system settings will keep your dollar markup amount the same. So, if the cost price increases, then the store price will increase to keep your markup the same (but the percentage markup will decrease).

For U.S. photographers, a 1099 form will be issued by Pic-Time by the last day of January and sent to the physical address listed in your account. The 1099 form is sent to photographers who have their payment collected by Pic-Time in the store (at any time during the year 2020) and who made more than $600 in profits for the year. This form will report the sum of profits made from your store sales.

Pic-Time partners with different print labs from all around the world, so that you are able to offer products that are printed locally to your clients! To see the shipping rates for all of our labs, use our shipping calculator found in Settings > Store Pricing. Our print labs are spread across 5 continents, most with international shipping. You can see all the shipping locations for our print partners here.

Color Correction on orders is available with a limited number of Pic-Time products, including Prints, Print Packs, Greeting Cards, Frames, Matted Frames, Metal Prints, Gallery Boards, and Acrylic Prints. You can enable color correction on these products by going to your Settings from the main photographer dashboard. Go to Store Pricing, select the price list you'd like to edit, and click on the product. Checkmark to add Color Correction on any of the product variants.

If you or your client has an issue with an order, please reach out to our Livechat Support by clicking on the chat bubble on the lower right hand side of any page. Photographer view. Main Dashboard. Client view. Gallery. Support can locate the order via the order number or client email address. If products have been damaged, please also provide images of the damaged product. Support will send this to our lab production team to troubleshoot.